What good is the application compliance service if Windows is being constantly updated anyway? Ok, I admit the license compliance feature, which shows a birds-eye-view of software that is installed across the entire company, is useful for ferreting out unwanted software.
Back to the application compliance, I reversed the detection so that it would show an error if it detected x unwanted application. The only problem is again that it is an all-or-nothing test! I can't tell it to show an error if x or y application is found. Now I remember why I deleted the Application Compliance service from all company's initially. Bleh.
Showing posts with label monitoring software. Show all posts
Showing posts with label monitoring software. Show all posts
Wednesday, December 3, 2008
n-able
Yeah, in parallel to the last post, N-able should definitely use the blue icons for disconnected instead of using red x's for everything. What's more, it should show the percentage of failures and not just a all or nothing picture. For example, let's say I have a customer with 100 devices and 5 services per device (services are the variables being monitored which can be Cpu, disk space, applications installed, etc.). If just one of those services on one device is malfunctioning, I get a big red x when I look at the customer. Like this: 
It doesn't bother to notate that 99 of the devices are functioning fine!
It doesn't bother to notate that 99 of the devices are functioning fine!
Tuesday, November 25, 2008
n-able
Long time since I've posted...
Ok, this is going to be a page to complain about a certain product known as "N-Central 6.5 SP2" made by a company named N-Able. I usually refer to the product as N-Able so forgive me if there's any confusion.
Anyway...
Gripe #1: When I do the NOC or All Customer View it almost always shows customers with Red X's making it look like most of the customers devices are failing. When in fact it's usually due to a few workstations that are turned off. And that's what I can't understand, how can a monitoring probe be intelligent enough to get performance and capacity metrics on everything from CPU's to DNS to Exchange to Sql Server and yet it doesn't know when a device is just turned off! How the hell am I supposed to show this to a customer when there are red x's everywhere?
Ok, this is going to be a page to complain about a certain product known as "N-Central 6.5 SP2" made by a company named N-Able. I usually refer to the product as N-Able so forgive me if there's any confusion.
Anyway...
Gripe #1: When I do the NOC or All Customer View it almost always shows customers with Red X's making it look like most of the customers devices are failing. When in fact it's usually due to a few workstations that are turned off. And that's what I can't understand, how can a monitoring probe be intelligent enough to get performance and capacity metrics on everything from CPU's to DNS to Exchange to Sql Server and yet it doesn't know when a device is just turned off! How the hell am I supposed to show this to a customer when there are red x's everywhere?
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